Return & Refund Policy

Refund Policy

At Equips Ecart, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free refund policy subject to the following terms and conditions:

Refunds are only available for products that are returned to us within 30 days of the purchase date.

Products must be returned in their original condition with all accessories and packaging included.

Shipping fees are non-refundable, and customers are responsible for the cost of return shipping.

Refunds will be issued in the original form of payment within 10 business days of receipt of the returned product.

Damaged or Defective Products

If your product arrives damaged or defective, please contact us immediately at [insert contact information] and we will work with you to resolve the issue. We may request that you provide photographic evidence of the damage or defect before authorizing a return or refund.

Exchanges

We currently do not offer direct exchanges for products. If you wish to exchange a product for a different size or color, you will need to return the original product and place a new order for the desired product.

Exceptions

We do not offer refunds for the following products:

Products that have been used or damaged by the customer.

Digital products or services.

Products that have been customized or personalized.

Changes to this Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and you will be deemed to have accepted the terms of the revised policy by continuing to use our website.

If you have any questions or concerns about this Refund Policy or our return process, please contact us at 918330833123 whatsapp